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Sync cezen-portal/ from live working copy (V1.0 GA polish + search-icon ordering fix)

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Brings the ISO-packaged portal copy current with the live cezen-portal/
working directory, which had drifted across the entire V1.0 GA polish
initiative (Phases 1-10) plus this session's topnav icon-order bugfix.

- 52 existing files updated, 2 new pages added (about.html, health.html)
- cgit/cezen-portal/ is now byte-identical to cezen-portal/
- Backend files (rag_ingest.py, cezen_license.py) already in sync;
  main.py intentionally left as-is (cgit is ahead there with
  workstation-category commercial-fit logic not yet backported to the
  live working copy)

Next: rebuild the ISO (bash autoinstall/build-iso.sh) to bake this in.
This commit is contained in:
Jino Jose committed 2026-07-09 11:11:38 +05:30
1 parent 7540da04a8
commit b3eec34158
57 files changed
+2832 -1354
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cezen-portal/troubleshooting.html
+17 -16
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@@ -4,7 +4,7 @@
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Troubleshooting — Nexus One AI Portal</title>
<link rel="stylesheet" href="style.css?v=4">
<link rel="stylesheet" href="style.css?v=12">
</head>
<body>
@@ -39,6 +39,7 @@
<a href="dashboard.html">Dashboard</a>
<a href="analytics.html">Usage Analytics</a>
<a href="audit.html">Governance & Audit</a>
<a href="health.html">Health Center</a>
<a href="feedback.html">Feedback &amp; Ratings</a>
<span class="nav-drop-cat">MANAGE /</span>
<a href="users.html">Users</a>
@@ -78,7 +79,7 @@
</div>
</div>
</nav>
<a href="notifications.html" style="position:relative">🔔</a>
<a href="notifications.html" class="nav-icon-btn" style="position:relative" aria-label="Notifications"><span class="icon-svg icon-sm" aria-hidden="true"><svg viewBox="0 0 24 24"><path d="M15 17h5l-1.4-1.4A2 2 0 0 1 18 14.2V11a6 6 0 1 0-12 0v3.2a2 2 0 0 1-.6 1.4L4 17h5"/><path d="M10 17a2 2 0 0 0 4 0"/></svg></span></a>
<span class="badge" data-brand="tier">Basic Tier</span>
<div id="nav-org-logo" class="nav-org-logo"></div>
</header>
@@ -103,7 +104,7 @@
<div class="ts-issue" data-tags="connect access browser url open webui load">
<div class="ts-issue-header" onclick="toggleIssue(this)">
<div class="ts-issue-icon">🌐</div>
<div class="ts-issue-icon">Net</div>
<div class="ts-issue-title">Can't open http://ai.local:3001 in my browser</div>
<div class="ts-chevron">›</div>
</div>
@@ -135,7 +136,7 @@
<div class="ts-issue" data-tags="jupyter notebook open access port 8888">
<div class="ts-issue-header" onclick="toggleIssue(this)">
<div class="ts-issue-icon">📓</div>
<div class="ts-issue-icon">NB</div>
<div class="ts-issue-title">Jupyter Notebook won't open at http://ai.local:8888</div>
<div class="ts-chevron">›</div>
</div>
@@ -162,7 +163,7 @@
<div class="ts-issue" data-tags="slow response speed fast model performance lag">
<div class="ts-issue-header" onclick="toggleIssue(this)">
<div class="ts-issue-icon">🐢</div>
<div class="ts-issue-icon">Slow</div>
<div class="ts-issue-title">The AI is responding very slowly</div>
<div class="ts-chevron">›</div>
</div>
@@ -190,7 +191,7 @@
<div class="ts-issue" data-tags="gpu zero utilisation not working model not loaded idle">
<div class="ts-issue-header" onclick="toggleIssue(this)">
<div class="ts-issue-icon">📉</div>
<div class="ts-issue-icon">GPU</div>
<div class="ts-issue-title">GPU shows 0% utilisation even when sending queries</div>
<div class="ts-chevron">›</div>
</div>
@@ -217,7 +218,7 @@
<div class="ts-issue" data-tags="upload document pdf file error fail not working">
<div class="ts-issue-header" onclick="toggleIssue(this)">
<div class="ts-issue-icon">📄</div>
<div class="ts-issue-icon">Doc</div>
<div class="ts-issue-title">Document upload fails or shows an error</div>
<div class="ts-chevron">›</div>
</div>
@@ -245,7 +246,7 @@
<div class="ts-issue" data-tags="document wrong answer incorrect hallucinate rag search">
<div class="ts-issue-header" onclick="toggleIssue(this)">
<div class="ts-issue-icon">🔍</div>
<div class="ts-issue-icon">Find</div>
<div class="ts-issue-title">AI is not finding the right content in my documents</div>
<div class="ts-chevron">›</div>
</div>
@@ -265,7 +266,7 @@
</div>
<div class="ts-fix">
<div class="ts-fix-num">4</div>
<div><strong>Use the Knowledge Base for multi-document queries.</strong> If you need the AI to search across many documents consistently, add them to a Knowledge Base in <strong>Workspace → Knowledge</strong> rather than uploading per-conversation.</div>
<div><strong>Use the Knowledge Base for multi-document queries.</strong> If you need the AI to search across many documents consistently, add them to a Knowledge Base in <strong>Workspace > Knowledge</strong> rather than uploading per-conversation.</div>
</div>
</div>
</div>
@@ -276,12 +277,12 @@
<div class="ts-issue" data-tags="wrong answer hallucinate incorrect false information made up">
<div class="ts-issue-header" onclick="toggleIssue(this)">
<div class="ts-issue-icon">⚠️</div>
<div class="ts-issue-icon">Warn</div>
<div class="ts-issue-title">The AI gave me wrong or made-up information</div>
<div class="ts-chevron">›</div>
</div>
<div class="ts-issue-body">
<div class="notice" style="margin-bottom:16px">⚠️ This is a known limitation of all AI models, not a system fault. It's called <strong>hallucination</strong>. AI models can generate confident-sounding but incorrect answers, especially for specific facts, numbers, dates, or people.</div>
<div class="notice" style="margin-bottom:16px">This is a known limitation of all AI models, not a system fault. It's called <strong>hallucination</strong>. AI models can generate confident-sounding but incorrect answers, especially for specific facts, numbers, dates, or people.</div>
<div class="ts-fix-list">
<div class="ts-fix">
<div class="ts-fix-num">1</div>
@@ -305,7 +306,7 @@
<div class="ts-issue" data-tags="model memory vram out of memory error crash killed">
<div class="ts-issue-header" onclick="toggleIssue(this)">
<div class="ts-issue-icon">💾</div>
<div class="ts-issue-icon">RAM</div>
<div class="ts-issue-title">Out of memory error / model fails to load</div>
<div class="ts-chevron">›</div>
</div>
@@ -332,7 +333,7 @@
<div class="ts-issue" data-tags="service down restart ollama chromadb stopped not running">
<div class="ts-issue-header" onclick="toggleIssue(this)">
<div class="ts-issue-icon">🔴</div>
<div class="ts-issue-icon"><span aria-hidden="true" style="display:inline-block;width:9px;height:9px;border-radius:50%;background:var(--red,#DC2626)"></span></div>
<div class="ts-issue-title">A service shows red in the status panel — how do I restart it?</div>
<div class="ts-chevron">›</div>
</div>
@@ -354,7 +355,7 @@
<!-- CONTACT SUPPORT -->
<div class="section-title">Still stuck?</div>
<div class="support-box">
<div class="support-icon">🛟</div>
<div class="support-icon"><span class="icon-svg icon-xl" aria-hidden="true"><svg viewBox="0 0 24 24"><circle cx="12" cy="12" r="10"/><circle cx="12" cy="12" r="4"/><path d="m4.93 4.93 4.24 4.24M14.83 14.83l4.24 4.24M14.83 9.17l4.24-4.24M4.93 19.07l4.24-4.24"/></svg></span></div>
<div class="support-body">
<h3>Contact Cezen Support</h3>
<p>Email us at <a href="mailto:support@cezentech.com">support@cezentech.com</a> with the following information to speed up the response:</p>
@@ -371,7 +372,7 @@
</div>
<footer>
<p>Nexus One AI &nbsp;·&nbsp; Powered by Cezen &nbsp;·&nbsp; Basic Tier</p>
<p>Nexus One AI &nbsp;·&nbsp; Powered by Cezen &nbsp;·&nbsp; <span data-brand="tier">Basic Tier</span></p>
<p>Questions? <a href="mailto:support@cezentech.com">support@cezentech.com</a> &nbsp;·&nbsp; <a href="https://cezentech.com" target="_blank">cezentech.com</a></p>
</footer>
@@ -417,6 +418,6 @@ document.querySelector('.ts-issue-header').click();
</script>
<script src="auth.js"></script>
<script src="branding.js"></script>
<script src="branding.js?v=3"></script>
</body>
</html>