Add enterprise appliance experience Phase 1 foundation

cezen-portal/troubleshooting.html

@@ -369,6 +369,15 @@
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+  <div class="ts-issue" data-tags="setup interrupted resume recovery install">
+    <div class="ts-issue-header" onclick="toggleIssue(this)"><div class="ts-issue-title">Setup or installation was interrupted</div><span class="ts-chevron">›</span></div>
+    <div class="ts-issue-body"><p>Return to the setup page. Nexus One AI preserves a local operation record and shows whether setup can resume, should be retried, or needs support.</p><ol><li>Do not delete <code>/opt/cezen/setup-operation.json</code>.</li><li>Review <code>/var/log/cezen-install.log</code> for the last completed phase.</li><li>Use the displayed retry or recovery action. If it remains in <strong>Needs attention</strong>, contact support with the operation/correlation ID.</li></ol></div>
+  </div>
+
+  <div class="ts-issue" data-tags="readiness stale degraded unavailable offline">
+    <div class="ts-issue-header" onclick="toggleIssue(this)"><div class="ts-issue-title">Readiness is degraded, unavailable, or stale</div><span class="ts-chevron">›</span></div>
+    <div class="ts-issue-body"><p>Open <a href="health.html">Health Center</a> and review affected capabilities and observation time. Stale means the last observation is too old to claim current health; it does not automatically mean the appliance has failed.</p><p>This guidance is stored locally and does not require public internet access.</p></div>
+  </div>
 </div>
 
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@@ -418,6 +427,7 @@ document.querySelector('.ts-issue-header').click();
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 <script src="auth.js"></script>
+<script src="experience.js?v=1"></script>
 <script src="branding.js?v=3"></script>
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